• Customer Service Details
• Credit Card Security
• Delivery Information
• Returns
• General Conditions

This website uses the latest, industry-standard 2256 Bit SSL with GeoTrust certificationSSL (Secure Sockets Layer) technology allows the encryption of sensitive information, such as your credit card details, address or name, and ensures the information cannot be intercepted or read by a third party. Any code sent from the shopping cart section of the web site is encoded to prevent anyone other than the intended recipient to read the information.For more information about our Privacy Policy go to >>>.

No Fault Returns (only for private persons in the European Union not acting in any professional capacity)

You may cancel your purchase within seven working days from receipt of the goods and return them at your costs. We will refund the purchase price less our delivery costs within 30 days from receipt of the goods.

Goods so returned must be unused and as new in their original packaging and include all manuals and accessories.

We refuse goods for which we have not received notice of cancellation within 7 working days or which we have received in any other condition and we will after 6 weeks consider these as abandoned by you and dispose of them at our discretion.Faulty ReturnsIn case you receive damaged or faulty goods, please contact us within 7 working days from receipt of the goods and return them to us at our request in their original packaging including all manuals and accessories for evaluation. Upon receipt of the goods and confirmation of the fault we will offer you either

• Full replacement at our expense or
• Full refund of the purchase price.

If the product is not found to be faulty we will offer you to return it on your costs.Procedure Buyers wishing to return goods for whatever reason should obtain a Return Authority Number (“RA Number”) from us. This will help us deal with the return or exchange promptly and with the minimum inconvenience to you.We cannot accept or process a return for exchange or refund without the RA Number and cannot guarantee prompt action without it. Please make sure you get this number before returning any goods.

Goods being returned within 7 days from receipt must be unused and as new in their original packaging including all manuals and accessories. We do not accept returns obliging us to pay transport or other costs or taxes.

General

These Conditions apply to all our Internet sales. By completing the procedure described in the Website (herein the “Website procedure”) you accept these Conditions to the exclusion of all other conditions. In these Conditions “in writing” shall also mean by e-mail. The sale will come into force upon completion of the Website procedure.

Prices

All prices are set out in the website and exclude VAT. We reserve the right to amend prices until completion of the Website procedure. We charge delivery costs as set out in the Website procedure.

Payment

Payment will be made in advance as set out in the Website procedure. In case we have agreed to payment on account or after delivery, payment shall be made within 30 days after date of invoice and without deduction or set-off. Payment is only completed after we have received notification that our bank account has been credited. We shall have the right to charge interest on sums outstanding at the rate of 1.5% per month or part of a month. All costs, both judicial and extra-judicial, the latter assessed at 10% of the invoiced amount, incurred in collecting and recovering overdue amounts are for your account.

Delivery

We deliver goods destined for countries in the European Union “Delivery Duty Paid” (according to Incoterms) to the address set out by you in the Website procedure within the period set out in the Website procedure. We will however not be liable for any late delivery.

Complaints

Complaints about shortages or defects, which can be discovered by normal diligent inspection, have to be notified to us in writing within 7 days after delivery. Complaints about shortages or defects, which cannot be discovered by normal diligent inspection, have to be notified to us in writing within 7 days after discovery. Any right to claim shall expire if:

• You did not notify us within the requisite period or
• You did not return us the goods at our request with the original packaging or
• Goods continue to be used or delivery has taken place more than six months before.

Liability

We will only be liable for material and manufacturing defects. If such defects are founded, we will - in your option -:

• Remedy the defects or
• Deliver replacement goods against return of the defective goods or
• Annul the agreement and return the purchase price against return of the defective goods.

We will not be liable for costs or damages (including consequential damages) caused directly or indirectly by:

• Application or use of the goods or
• Advice given by us or
• Late delivery or non-delivery of goods.

All our liability will expire six months after delivery. You release us from any and all further liability and will hold us harmless from all claims of third parties.Rights of industrial property

We retain title and copyright in all software, designs, drawings, specifications and other data we may provide.Applicable law and disputes

All agreements are subject solely to the Laws of the Netherlands. All disputes will be exclusively settled by the district court in Amsterdam, the Netherlands provided we in our option may institute proceedings before any other court having jurisdiction over you elsewhere.

Variations

Variations to these conditions are only valid to the extent we have confirmed them in writing.